FAQ – Frequently Asked Questions

 

Find here all FAQs to seek through. Press any button, if you like to narrow your search.

In case you did not find the answer to your question:

 - Try also with the Short Links - www.EFCF.com/SL

 - Send an email to forum@efcf.com

 - Use the contact form.

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FAQ: Registration

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How do I make a hotel booking?

Information about registration and hotel bookings can be found on www.EFCF.com/HOTEL.

If you want to book a hotel directly with our partner Buchertravel, click on www.EFCF.com/BookHOTEL. Convenient Hotel rooms are usually blocked until 30 April, but depending on demand, there are often rooms available after this date.

If you would like to book before the booking tool is active, please use the contact found on www.EFCF.com/HOTEL.

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How far away from the conference venue is my hotel?

An excellent tool for seeing exactly where you are staying in relation to the conference venue is: www.map.search.ch

Using the above website you can even plot a route via foot, public transport, or car from your hotel. The official address of the KKL is:
    KKL Luzern
    Europaplatz 1
    CH-6002 Lucerne / SWITZERLAND

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FAQ: Abstract/Paper

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Does my abstract need to be formatted before I upload it?

Yes, it is very important that all abstracts are correctly formatted prior to upload.

Full instructions and sample templates are available for download here.

If you would prefer to receive these via e-mail, please send your request to; forum@EFCF.com

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Can I change the title of my abstract?

Yes, it is possible to change the title of your abstract. Please send the abstract number from the confirmation e-mail, and the new title to; forum@EFCF.com

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Can I make other changes to my abstract after it has been uploaded?

Yes, if you would like to make changes please send an updated version of your abstract, with the changes clearly marked to; forum@EFCF.com

However, the initial abstract is used for evaluation and programme planning, so if the changes are fairly minor, it may be better to wait and include them when you submit your extended paper at the end of April.

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Can I include additional authors/co-authors?

During the abstract and paper upload process, you can include 3 authors for each submission. Due to space restrictions, only the first 3 authors will be listed in the printed programme.

However in the abstract itself, and later the full paper, an unlimited number of authors can be listed. All listed authors will appear in the conference agenda and the online proceedings.

If at any time after submission you need to add or change the author list, please send full details in an e-mail to; forum@EFCF.com.

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What if I am unable to submit a full paper due to copyright issues?

After your abstract has been evaluated and accepted, you will be asked to submit a full paper (10+ pages).

If your work has been published elsewhere, or is due to be published elsewhere, then it is acceptable to submit a slightly shorter paper (4 - 7 pages) with an abridged description of the contents, and pictures or graphs. You should make sure you refer to your publication on the first page of your abstract.

You are also very welcome to distribute copies of your publication at the beginning of your session, which will help to generate interest in your work, as well as ensuring an ongoing high level of information exchange during the conference.

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How do I get the ISBN number for the upcoming proceedings?

A full list of assigned ISBN numbers can be viewed in the online library at: www.EFCF.com/Lib

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After submitting my abstract or paper online should I receive a confirmation e-mail?

Yes, an automatic confirmation is always sent after a successful upload.

If you did not receive a confirmation e-mail, you should first check in your junk mail and spam folder.

If you still can't find a confirmation, please send an email to; forum@efcf.com so we can check if your upload was successful.

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Can I send you my abstract or paper via e-mail?

We require all submissions to be done via the website upload feature at; www.EFCF.com/Upload

Using the upload feature allows you to select the type of presentation (oral or poster), your publication wishes, and the subject category that best describes your work.

If you have problems using this feature, please let us know, and we will be happy to help.

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I created an EFCF user account in the Author Center, but I have forgotten my password. Can I change my password?

Yes, to reset your EFCF user account password click here.

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FAQ: Exhibition

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Where can I find the shipping address?

Go to www.EFCF.com/Exhibition, where the full shipping address is given on the right side as soon as it is available.

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FAQ: Visa

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How do I get a letter to apply for a visa to travel to an EFCF event?

Please send an e-mail outlining your request to: forum@EFCF.com
Using this Visa Invitation Request Form simplifies and accelerates the process for us and finally for you. 

Once your attendance can be confirmed, we will send you an official invitation letter. Usually this needs between 2-7 days.

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FAQ: Lucerne/Travel/Hotel

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I will be traveling to Lucerne with my spouse/partner.
What can they do whilst I am at the conference?

Your partner is welcome to attend several special events which take place during the conference. Additional tickets can be booked at the time of registration, and are strictly available on a 'first come - first served' basis.

Dinner on the Lake

The Swiss Surprise

Additional activities can also be arranged as part of our Spouse Programme. For full details click here.

More information on the beautiful town of Lucerne can be found here; www.EFCF.com/Lucerne  

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I have forgotten the password for my former account for registration and hotel booking. Can you send me a password reset link?

Please send an e-mail directly to booking@buchertravel.ch outlining your requirements. They will be happy to support you with all of your travel and accommodation needs. For security reasons it is not possible to access former accounts.

To see a sample of available hotels click here.

To be taken directly to the registration form click here.

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Which is the best airport to fly into?

Zürich airport offers easy and direct access via public transport to Lucerne.

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How do I get from Zürich airport to Lucerne?

You can take a direct train from Zürich airport to Lucerne.

The train station is directly below the airport terminal complex, and direct trains leave hourly at 47 minutes past the hour. The journey takes just over an hour.

Full information on train times, ticket prices, etc can be found at www.sbb.ch in English, German, French and Italian.

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FAQ: Others

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Will there be Wifi available at the conference venue?

Yes, wifi is available throughout the entire conference venue.

Login details are provided at the registration desk.

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